Support
Need Help?
We're here to help! If you have any questions, issues, or feedback about Pawtograph, please don't hesitate to reach out to our support team.
Contact Us
hi@pawtograph.app
Common Issues
Photo Upload Issues
If you're having trouble uploading photos, make sure your image is under 7MB and in a supported format (JPEG, PNG, or WebP). The app will automatically convert and compress larger images.
Generated Images Not Saving
Check that the app has permission to save photos to your device's gallery. You can verify this in your device settings under app permissions.
App Performance
If the app is running slowly, try closing and reopening it. Make sure you have a stable internet connection for the best experience with AI transformations.
Response Time
We aim to respond to all support inquiries within 24-48 hours during business days. For urgent issues, please include "URGENT" in your email subject line.
Feedback & Suggestions
We love hearing from our users! If you have ideas for new features, themes, or improvements, please send them our way. Your feedback helps us make Pawtograph better for everyone.